
Terms of Use
Effective Date: May 01, 2025
Welcome to Custom Wandering!
This Terms of Use Agreement (“Agreement”) outlines the terms, policies, and limitations that govern your use of our website and services, including our privacy practices and liability limitations.
By using our site or services, you acknowledge that you have read, understood, and agreed to all sections of this Agreement.
About Custom Wandering
Custom Wandering is a travel itinerary planning service that creates personalized daily travel plans based on client interests, needs, and travel goals. We are not a travel agency, however on a limited bases we can handle bookings or ticketing.
User Responsibilities
By engaging with our services, you agree to the following:
- You are at least 18 years of age or have appropriate guardian consent.
- All information you provide is accurate and current.
- You will use our services solely for lawful and personal purposes.
Our Services
We provide:
- Custom travel itineraries tailored to your preferences
- Recommendations for accommodations, dining, activities, and logistics
- General travel tips and destination guidance
We do not guarantee availability, pricing, or quality of any third-party providers.
Payment and Refund Policy
All payments for services are due upfront. Due to the personalized nature of our planning:
- All payments are non-refundable once the itinerary planning process has begun.
- Cancellations made prior to the start of planning may be eligible for a partial refund, at our discretion.
Revisions and Changes
Reasonable revisions to your itinerary are included, but excessive or last-minute changes may incur additional fees or impact delivery time. We will communicate clearly if this applies.
Privacy Policy
We are committed to safeguarding your privacy. Here’s how we handle your data:
Information We Collect
- Personal details (name, email, preferences)
- Travel-related inputs (destinations, interests)
- Technical data (browser, device, IP address)
How We Use It
- To create your personalized travel itinerary
- To respond to inquiries or provide updates
- To enhance your website experience
Cookies
We use cookies for functionality and analytics. You may disable cookies via your browser, but certain site features may not work as intended.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting hello@customwandering.com.
Please refer to our full Privacy Policy for more details.
Limited Liability Disclaimer
Custom Wandering takes pride in creating thoughtful and informed itineraries. However, we are not liable for the following:
- Service failures or miscommunications by third-party vendors
- Delays, cancellations, or interruptions due to weather, travel conditions, or other events
- Personal injury, illness, property loss, or travel inconveniences
- Reliance on itinerary suggestions or changes in destination information
We recommend purchasing comprehensive travel insurance to protect your trip.
Intellectual Property
All content on our website (itineraries, copy, graphics, branding) is the property of Custom Wandering and is protected under intellectual property laws. You may not reproduce or distribute this content without our written permission.
Third-Party Links and Services
We may recommend or link to external services. These are provided for convenience, and we do not endorse or control the content or policies of third-party sites or services. Please review their terms before engaging.
Termination of Services
We reserve the right to refuse or terminate service at our discretion, particularly in cases of non-payment, abuse, or violation of this Agreement.
Governing Law
This Agreement shall be governed by the laws of the State of Texas, United States, without regard to conflict of law principles.
Contact Us
We’re here to help and always happy to hear from you. If you have any questions or concerns about these Terms of Use, please contact us at: